Tempur-Pedic beds rank high in customer satisfaction, but have a few problems unique to memory foam matresses.

Tempur-Pedic Troubleshooting

by Marianne Moro

NASA scientists first developed memory foam for use as aircraft cushions in the 1960s. This high-density material has been used in mattresses since the early 1990s, and its ability to contour to your body’s shape and temperature offer owners many advantages over noisy, generic innerspring mattresses. The popular Tempur-Pedic brand, founded in 1992, offers several mattress collections for consumers. These memory foam mattresses are highly-rated by owners, but present their own distinctive problems.

1. A Too-Firm Mattress

Like Goldilocks trying out the Three Bears’ beds, it may take a little experimenting to get your Tempur-pedic mattress to feel just right. If your mattress feels too firm, try “breaking in” the bed by spending more time in it each day reading, playing with your kids or watching TV. The extra motion will soften the memory foam, helping the material in the cells “breathe.” If it’s winter or if you live in a cooler climate, adjust your room temperature to 65 degrees or above. Temperatures cooler than 65 degrees will make the mattress firmer.

2. Heat Retention

Some owners of high-density Tempur-Pedic mattresses cite heat retention as a problem. Since the memory foam contours to body shape, it absorbs and retains body heat, sometimes making the mattress uncomfortably hot. To avoid this, adjust your air conditioner to a lower temperature during the summer and sleep with fewer blankets or covers year-round.

3. Spills

It’s important to keep the Tempur-Pedic mattress dry, as stains and liquid are hard to remove from memory foam material. If you have a cat, invest in a mattress cover or keep him off the bed! If you spill liquid on the mattress cover, machine wash it in cold water. Air-dry or use the cool setting on your dryer. For liquid on a bare mattress, use towels to soak up as much of the spill as possible. Air dry the mattress, using a fan or blow dryer to speed up the process. It may take a few days for the mattress to dry completely, so you may want to bring it outside and let it dry out in the sun.

4. Off Gassing Odor

New Tempur-pedic mattresses give off a chemical smell called “off-gassing odor” due to their chemical makeup and packaging. The smell usually fades with time and use, but may be a problem for some consumers. Minimize off-gassing odor by using the mattress in a well-ventilated and/or large room. You can also air out the mattress when you first bring it home by placing it in your garage, patio or spare room.

5. Difficulty Getting On or Off Bed

The memory foam in a Tempur-Pedic mattress is weight and temperature sensitive. This may make it difficult for people with injuries or chronic health problems to get into and out of bed. Users who change sleeping position several times a night may also have trouble moving on Tempur-Pedic’s high-density mattresses. If you’re having any of these problems, consider trading in your high-density Tempur-Pedic mattress for a low density (softer) model from their Cloud Collection.

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