Troubleshooting a GE Profile Dishwasher With Quiet Power 5

by Renee Miller

The GE Profile dishwasher series with QuietPower is named in part for a sound-deadening feature that muffles operational sounds. It has an electronic control pad that allows for ease of operation, but, as with any appliance, you may run into problems. Most homeowners can troubleshoot and resolve the most common issues associated with the GE Profile series dishwashers.

1. Start/Reset Flashing

If the “Start/Reset” indicator light is flashing, this typically indicates that you’ve pressed the pad while the dishwasher is running, which cancels the cycle. The light will stop flashing when the dishwasher drains, which normally takes about 90 seconds. Once it drains, restart the cycle by pressing the pad only once. The light will also flash if the power to the dishwasher is interrupted while it’s running. Once the dishwasher drains it will restart the cycle automatically.

2. Dishes Aren't Clean

If your dishes and flatware aren’t coming out as clean as they should, make sure the inlet water temperature is at least 120 degrees Fahrenheit, but no more than 150 F, and that nothing is blocking the detergent dispenser or the wash arms. If someone is showering or a load of laundry is washing, this can affect the amount of hot water reaching your dishwasher because it lowers the hot water pressure. If none of the above resolves the issue, remove the cap covering the air gap, which is typically located near the sink, and clean it out. If your dishwasher is connected through the garbage disposal, pour hot water down the disposer drain and run it for a few seconds to flush the drain.

3. Dishwasher Won't Run

If your GE Profile dishwasher won’t run, check the fuse or breaker panel. Reset the breaker or replace blown fuses, and remove any other appliances from the circuit. If this isn’t the problem, verify that the dishwasher control panel isn’t locked. To unlock the dishwasher, press and hold the “Heated Dry” pad for three seconds. When the light above the lock pad goes out, the dishwasher should run. If none of the above corrects the problem, turn off power to the dishwasher at the circuit breaker or the wall switch to reboot the control panel. Leave it off for about 30 seconds and then turn it back on. If troubleshooting doesn’t resolve the problem, contact a certified technician for service.

4. Water Or Suds In Tub

Some water standing at the back of the tub helps keep the pump seal lubricated, but if the tub is full of water, the drain may be clogged. Clean out the air gap or flush the garbage disposal. If this doesn’t resolve the problem, contact a plumber to inspect your kitchen drain lines. If only suds remain in the tub, make sure you’re using an automatic dishwashing detergent. Dish soap and other detergents should never be used with your GE Profile dishwasher. To remove suds, open the dishwasher and wait for the suds to dissipate. Close the dishwasher and press the “Start/Reset” pad once and then again 30 seconds later to drain the tub.

5. Noisy Operation

Your dishwasher may make several sounds during operation, and most of these are normal. If you hear a rattling noise, check that the dishes are loaded properly, and nothing is blocking the wash arms. If you hear any sounds you haven’t heard before, such as squealing or popping, turn off the dishwasher at the breaker or fuse panel, and contact a certified technician for service.

About the Author

Renee Miller began writing professionally in 2008, contributing to websites and the "Community Press" newspaper. She is co-founder of On Fiction Writing, a website for writers. Miller holds a diploma in social services from Clarke College in Belleville, Ontario.