If your GE Arctica Profile refrigerator is not getting cold as it should, perform some basic troubleshooting before calling a service technician. Some common problems are easily corrected, and fixing the problem yourself saves time and money. Always check the obvious first, as the most obvious issues are often the cause of the problem. If you can't correct the problem through troubleshooting, call an experienced service technician to determine the problem and repair the refrigerator.
Check the refrigerator's plug to make sure it is fully inserted in the electrical outlet. Inspect your home's breaker or fuse box, and turn on any tripped breakers or replace blown fuses.
Disconnect the refrigerator's plug, and wait 30 seconds before plugging it back into the outlet if your refrigerator was recently serviced. This will clear the control panel if it is still in diagnostic mode, and the refrigerator will cool as it should. Wait 30 minutes and inspect the refrigerator again. If the refrigerator is completing a defrost cycle, it will resume cooling after the cycle has completed.
Open the refrigerator door and check the temperature controls. Press the "Colder" key if the display shows "Off" to turn on the refrigerator. Press the "Colder" key to lower the refrigerator's temperature setting to the desired temperature. Wait 24 hours and check the to see if the refrigerator is cooling properly.
Push the refrigerator door to ensure it is fully closed and properly sealed. If the door is not closed, warm air enters the refrigerator and raises the temperature of its interior. Inspect the door gaskets, and replace damaged gaskets. Move items preventing the door from fully closing.
Move large or tall containers in the back of the refrigerator that may block air flow and prevent proper cooling.
Allow the refrigerator to cool for 24 hours after it is plugged in, the door was open for an extended period of time or warm food was added to the refrigerator. The internal temperature of the refrigerator needs time to stabilize.