Troubleshoot your Whirlpool cooktop so you can get back to cooking.

How to Troubleshoot a Whirlpool Cooktop

by Bill Reynolds

You promise your significant other fried chicken cutlets for dinner. You buy the good breadcrumbs, extra virgin olive oil and even some lemons. You know it’s going to be a delicious night. Then you walk into the kitchen, twist the burner control knobs, and discover that the only things getting fried tonight are your nerves. The stove doesn’t work. Never fear. If your Whirlpool cooktop fails to function properly, troubleshoot it in a few short steps.

Check the gas supply. If your Whirlpool cooktop starts giving you trouble, determine whether the problem originates in the stove itself. Complete this quickly by ensuring the gas feed connects properly to the stove. Without gas to fuel the burners, your stove isn’t going to be very useful. For electric cooktops or gas stoves with electronic igniters, verify the stove plugs into the outlet correctly and the circuit breaker has not tripped. If the circuit breaker shut tripped and shut off, turn it back on.

Inspect the burner ports. Once you determine that your Whirlpool stove enjoys a solid gas feed and live power supply, go ahead and switch on your burners. If one or more of them fails to light, switch off the gas and check to see if any of the burner ports are clogged. If they are, clean them with a straight pin; but do not distort or enlarge the ports. Take it slow. If this doesn’t fix the problem, check the burners for dampness or water spills. If they are, wipe them dry with a towel. On gas cooktops with electronic igniters, if the igniters got wet during cleaning, this also prevent them from igniting the gas. For electric cooktops, check each burner, unplug and replace the ones that don't work after verifying power to the unit.

Adjust your valve stem. If your burner flames spring to life but go out when you set your burner to the lowest level, increase the flame size. After turning off the stove and letting it cool, remove the relevant knob and insert a flat head screwdriver into the hollow valve. Make contact with the slotted screw inside; adjusting this screw allows you to increase or decrease flame size. Adjust accordingly, then replace the knob and get cooking.


  • Never check for gas leaks with a match or other type of flame. Instead, mix dishwasher detergent and water in a spray bottle. Spray the solution onto functional gas lines. If bubbles form and grow, this indicates a gas leak.
  • Do not touch the stove until it cools down.

About the Author

Bill Reynolds holds a Bachelor's degree in Communications from Rowan University. He has written hundreds of articles for print and online media, drawing inspiration from a wide range of professional experiences. As part of the UCLA Extension Writer's Program, he has been nominated for the James Kirkwood Prize for Creative Writing.

Photo Credits

  • Ryan McVay/Digital Vision/Getty Images